The common areas that facebook support deals with
posted on 17 March 2011 | posted in
Arts and Entertainment
My friends never believe it when I say that I am one of the customer care agents of facebook. They say that it is hard to believe that I am a member of the facebook support team. I do not blame them because they know that I am not a patient person and if someone is being too petty I would easily lose it. So you might actually wonder how I manage as a customer care agent. It is simple I do not deal with people on a one on one basis. I have a facebook help email address that people can send their facebook problems. The good thing with the email is that it acts as a pacemaker to my irritability. I get very many questions. A common one is from the newbie’s in facebook. They ask the meaning of the dot that is green on the chat and also the one that is shaped like a moon. Others ask how they can block all the application requests that cause a lot of unnecessary emails. Others who are fed up of all the facebook drama, they ask how can they get out of facebook on a permanent basis without receiving a lot of emails from facebook.
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